Customer Orders Coordinator - Seasonal (Nov - May)

Company: Crew Mail Services
Location: Fort Lauderdale
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: Opportunity for advancement Employee discounts Responsibilities: This role consists of receiving requests to place online orders on behalf on crew members. Promptly answer Whatsapp calls and messages in a very professional and friendly way. Place online orders accurately from different websites such as Amazon etc. Create Invoices Receive Orders, Update Order Status, Pack Orders and log as per company standard operating procedure. Respond to customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions Attends required meetings. Adhere to all company standards related to members, guests, and associates experience Follow all safety standards Help with warehouse operations as required Requirements: Professional and Friendly Attitude Patience & Empathy (crew are from different countries and some need more help than others) Quick learner Computer Skills (Whatsapp, online store applications etc) Attention to details Time management Ability to effectively prioritize work

Keywords: Crew Mail Services, Miami Beach , Customer Orders Coordinator - Seasonal (Nov - May), Administration, Clerical , Fort Lauderdale, Florida