Supervisor-Housekeeping - The Ritz-Carlton Bal Harbour Miami (1500015H)
Location: Miami Beach
Posted on: March 18, 2020
We make stories like this possible every day. Whether were helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are the heart of our house.
The Ritz-Carlton Bal Harbour Miami, located at 10295 Collins Avenue
Bal Harbour, Fl, 33154 currently has the following opportunity:
Supervisor-Housekeeping (1500015H): Inspect guest rooms, public
areas, pool, etc. after being cleaned by Housekeeper to ensure
quality standards. Run sold room reports, verify room status,
determine discrepant rooms, prioritize room cleaning, and update
status of departing guest rooms. Assist Housekeeping management in
managing daily activities. Act as a liaison to coordinate the
efforts of Housekeeping, Engineering, Front Office, and Laundry.
Document and resolve issues with discrepant rooms with the Front
Desk. Prepare, distribute, and communicate changes in assignment
sheets/workboards. Communicate issues to next shift. Complete
required paperwork. Assist management in hiring, training,
scheduling, evaluating, counseling, disciplining, and motivating
and coaching employees.
Follow all company and safety and security policies and procedures;
report any maintenance problems, safety hazards, accidents, or
injuries; complete safety training and certifications. Ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with
others; listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
25 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
We invite you to learn more about this position and apply at:
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Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: , Miami Beach , Supervisor-Housekeeping - The Ritz-Carlton Bal Harbour Miami (1500015H), Other , Miami Beach, Florida
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