Clerk-Front Desk - Marriott Stanton South Beach (140026TM)
Location: Miami Beach
Posted on: November 19, 2020
It?s a powerful feeling, to belong. It?s inspiring people to do
more than they thought they could. It?s leading the way by rolling
up your sleeves to accomplish a common goal. It?s taking a passion
and turning it into your vision. Belonging is what it feels like to
work at Marriott. If this sounds like the place for you, join
The Marriott Stanton South Beach, located at 161 Ocean Drive, Miami
Beach, FL 33139 is currently hiring a Clerk-Front Desk.
Responsibilities include: Process all guest check-ins by confirming
reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks,
debit, or credit. Process all check-outs including resolving any
late and disputed charges. Answer, record, and process all guest
calls, messages, requests, questions, or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Communicate
parking procedures to guests/visitors and dispatch bell staff or
valet staff as needed. Supply guests with directions and
information regarding property and local areas of interest. Run
daily reports (number of arrivals, departures), identify any
special requests, and check reports for accuracy. Complete
designated cashier and closing reports in the computer system. Cash
guests' personal checks and traveler's checks. Count bank at the
beginning and end of shift. Balance and drop receipts according to
Accounting specifications. Follow all company safety and security
policies and procedures; report accidents, injuries, and unsafe
work conditions to manager. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests'
service needs; assist individuals with disabilities; thank guests
with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others. Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
To submit your application for this job, please go to:
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choice around the globe by FORTUNE and Working Mother magazines,
DiversityInc, Great Places to Work Institute, and the CRF institute
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Marriott International is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: , Miami Beach , Clerk-Front Desk - Marriott Stanton South Beach (140026TM), Other , Miami Beach, Florida
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