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Guest Room Attendant - Clevelander/Stiles Hotel - South Beach

Company: The Clevelander Hotel
Location: Miami Beach
Posted on: June 7, 2021

Job Description:

Guest Room Attendant - Clevelander/Stiles Hotel - South Beach

SUMMARY: Cleans and services assigned rooms in a safe and timely manner. Keeps up with cleaning standards in order to provide excellent guest satisfaction and continuously strive to exceed their expectations.


  • Cleans guest rooms including, making beds, dusting, vacuuming, etc.
  • Cleans and sanitizes guest bathrooms; removes trash
  • Inspects room items such as alarms, light bulbs, TV, remote control, hairdryer, toilet, and sinks to ensure they are properly working
  • Notifies Guest Services Dispatcher of any maintenance issues in guest rooms
  • Cleans items such as refrigerator, coffee mugs, glasses, ice buckets, and cups
  • Notifies Housekeeping Supervisor or Management when supplies need to be ordered
  • Notifies Housekeeping Supervisor when cleaning is complete so rooms may be inspected
  • Notifies housekeeping Supervisor of any discrepancies in room status
  • Notifies supervisors of all problems or unusual matters in guest rooms immediately
  • Reports and/or logs all lost and found items according to established procedures
  • Maintains cleanliness and organization of housekeeping carts, floor closets, and storage rooms
  • Maintains and ensures compliance of all policies and procedures
  • Greet and engage with guests and offer assistance when needed


  • Must have at least 1 year of previous experience in housekeeping preferably in a hotel.

Knowledge, Skills, and Abilities:

  • Ability to verbally communicate with others
  • Ability to take direction from others
  • Knowledge of general housekeeping practices
  • Strong interpersonal, organizational, and time management skills required

Keywords: The Clevelander Hotel, Miami Beach , Guest Room Attendant - Clevelander/Stiles Hotel - South Beach, Other , Miami Beach, Florida

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