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Supervisor, Business Systems Analyst

Company: Assurant
Location: Miami Beach
Posted on: November 11, 2021

Job Description:

Job Description

This job plays a leadership role in establishing the process and procedures to ensure efficient and effective controls for areas of functional responsibilities specific to reconciliations systems and support.  The role is responsible for the supervision of the Blackline tool, configuration, maturation of the tool, reporting, and governance.  Will be responsible for supporting all implementations and conversions into Blackline to support various functions and processes.  Will initiate and support all Blackline testing pertaining to new functionality and releases.  Will serve as the primary project owner on all reconciliation related projects impacting Blackline as well as being the source of all audit request pertaining to Blackline.  The role provides accurate and timely financial information to internal/external customers, Segment and Corporate management, and to regulatory agencies as representation for the Recon CoE.  The position serves as subject matter expert in the interpretation and application of broad areas of accounting theory, exercises influence to drive results in the accomplishment of goals and plays a critical role in enhancing existing processes by identifying alternative solutions and supervising implementation efforts and provides reporting on the health of CoE.  This role is familiar with a variety of process concepts, best practices, and procedures.

Position will cultivate a continuous improvement culture, promote ongoing learning, and exhibit a high level of engagement in a fast-paced F&A shared services environment.  The ideal candidate must be able to contribute to the Shared Service strategy and execution by applying knowledge and experience and helping develop the entire staff.

Job Responsibilities

  • Strategic (10%)
    • Support role in developing and implementing process and performance management strategies in support of Global Accounting operations and transformation initiatives
    • Partner with internal and external stakeholders to drive related strategies throughout Assurant
    • Provides adequate metrics and trending reports to management identifying reasons for trend
    • Suggests and supports the establishment of metrics/performance reporting.  Monitors and improve key performance indicators
    • Understands strategy and is appropriately connected to strategy through operating goals and measurements
    • Support strategic and work projects as appropriate
  • Operational Excellence (40%)
    • Supervises the day-to-day operations for respective team(s) assigned
    • Ensures daily/weekly/monthly admin task are completed timely and accurately
    • Distributes assignments and responsible for admin mailbox while ensuring SLAs are met and provides adequate reporting and analysis on monthly results
    • Performs administrative task within recon tool
    • Ensures complete, accurate and timely accounting deliverables in accordance with pertinent accounting guidance and governing SOX controls
    • Creates and maintains SOPs related to administrative functions and/or project work
    • Ability to work with other internal departments to resolve process or system issues
  • Development of Engaged, Action Oriented Employees (10%)
    • Use of best practices and skill growth opportunities in functional areas to ensure effective ongoing development of accounting processes and staff
    • Work closely with staff to understand each individual needs, level or performance and assist in achieving department goals and objectives
    • Serves as a subject matter expert to less experienced employees
    • Can assist in providing work direction to other team members; provides necessary training and guidance to other staff
  • Drive the overall value of Global Accounting (40%)
    • Support member of the Recon CoE team that ensures strategy, processes, and skill developments across the areas, and support the overall strategic goals of AFS, Global F&A, and AIZ
    • Helps solution towards standardization within recon tool for the enterprise
    • Deploy as project resource impacting reconciliations or reconciliation systems for the enterprise
    • Liaison with the Global Accounting teams and the GFS implementation team
    • Is considered a technical expert in areas of responsibilities and can ensure requirements are understood and met by internal and external resources
    • Formulates, develops, and administers procedures necessary to implement approved policies and procedures, and provides the overall direction necessary to ensure the delivery of efficient and effective processes
    • Train users on tool usage as required
    • Collaborates with contributors and coworkers to identify, propose, and implement approved issue resolution alternatives; leads implementation of portions of agreed upon solutions, including training other staff or process participants
    • Keeps up to date on latest Blackline tool functional, management and process trends to identify and implement best practices


  • BA or BS in Accounting, Finance, or equivalent experience
  • 5+ years of general accounting experience, insurance preferred
  • 3+ years of Blackline Reconciliation and Matching module administration experience
  • 2+ years working in a shared services environment preferred
  • CPA a plus
  • Experience working with Oracle ERP a plus


  • Working knowledge of balance sheet reconciliations
  • Understanding of progressive accounting practices and procedures
  • Proficient in Microsoft Office Suite, specifically excel and power point
  • Knowledge of financial practices (GAAP and STAT preferred)
  • Working knowledge of regulatory requirements (i.e., SOX, audits)
  • Problem analysis and resolution at a functional level – detail and results oriented
  • Ability to multi-task, work well under pressure and perform in a fast-paced environment
  • Time sensitive deliverables: will require extended hours during critical close periods as required


  • Microsoft BI Reporting / Cubes a plus
  • Public accounting experience a plus
  • Strong Accounting and/or Audit background
  • Strong understanding of SOX controls and other controls over financial reporting
  • Strong documentation skills
  • Strong financial analysis, analytical abilities and proficient in manipulating and analyzing large, complex, and disparate data sets
  • Strong written and oral communication skills
  • Ability to work effectively across teams and independently with other disciplines
  • Self-starter with strong attention to detail
  • Proficient in leveraging software to satisfy accounting and financial operational needs and requirements
  • Presents solutions to issues

Keywords: Assurant, Miami Beach , Supervisor, Business Systems Analyst, Other , Miami Beach, Florida

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