Chief-Loss Prevention - The Ritz-Carlton, South Beach (15000141)
Location: Miami Beach
Posted on: September 30, 2024
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Job Description:
Chief-Loss Prevention
We make stories like this possible every day. Whether we?re helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are creating guests for life.
The Ritz-Carlton, South Beach, located at 1 Lincoln Rd, Miami, FL,
33139 currently has the following opportunity:
Chief-Loss Prevention (15000141): Patrol all areas of the property;
secure rooms; assist guests with room access. Conduct emergency
response drills, daily physical hazard/safety inspections,
investigations, interviews, and key control audit. Monitor Closed
Circuit Televisions and alarm systems. Authorize, monitor, and
document access to secured areas. Assist guests/employees during
emergency situations. Respond to accidents, contact EMS or
administer first aid/CPR as required. Gather information and
complete reports. Maintain confidentiality of reports/documents,
release information to authorized individuals. Defuse disturbances
in accordance with company policies and procedures. Resolve safety
hazard situations. Handle all interruptions and complaints. Escort
unwelcome persons from the property. Ensure compliance with
alcoholic beverage control laws. Call for assistance using proper
code responses. Provide proper paperwork to employees. Assist
management in training, motivating and coaching employees; serve as
a role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Follow all company policies and
procedures; report accidents, injuries, and unsafe work conditions
to manager; complete safety training and certifications; ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs;
thank guests with genuine appreciation. Speak with others using
clear and professional language; prepare and review written
documents accurately and completely; answer telephones using
appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals;
listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards.
In addition some states may have additional licensing/registration
requirements to be considered for this position. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.
We invite you to learn more about this position and apply at:
https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=15000141
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: , Miami Beach , Chief-Loss Prevention - The Ritz-Carlton, South Beach (15000141), Other , Miami Beach, Florida
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